The nature of personal information collected and maintained by Molliwell Pty Ltd generally comprises name, address, membership numbers, personal contact details (including phone fax and email addresses). We also obtain and store details about your Safety Management System (as it relates to our product) and your service and product preferences. This information is collected for the purpose of establishing and maintaining a service provider relationship with you. Providing incomplete or incorrect information may mean that we are unable to provide you with the level of service that you are seeking.
We do not collect or store information about anyone's political or religious beliefs, ethnic background or sexual preferences.
How is your information used?
We collect the information to help us provide accurate and up to date information about our business, the services and the products we provide. This will help you make informed decisions and helps us offer the best service we can.
The information collected is used for:
- Developing new services and products
- Improving the quality of our service delivery
- Preventing unauthorised access to customer information
- Business and statutory reporting purposes
- Marketing our services and products
- Compliance with Laws and Regulations
Disclosure of Personal Information
We do not distribute customer information to other third parties such as suppliers of services (contracted service providers) or to conduct specialised activities such as high volume email mail-outs.
We do not share personal information with any organisation.
We take our obligations to protect client information very seriously.
Protection of Customer information
Molliwell Pty Ltd ensures that all customer data is kept securely and in accordance with prevailing laws. We will take all reasonable precautions to protect your personally identifiable information from loss, misuse or unauthorised alteration.
Our employees understand their responsibility to protect and use correctly, information provided by our customers.
Accessing Your Personal Information
You can request us to provide you with access to information we hold about you. If we are able to, we will provide you with access. The information we can provide is limited to the personal information we hold about you and the services and products that we supply to you.
Promotional material via Email
You may choose to opt out of our marketing communications activities. We respect and acknowledge your right to do this. If you do not wish to receive marketing and promotional materials via email from Molliwell Pty Ltd please email us, being sure to provide your name, address and membership number. You can also telephone and we will remove your name from our direct marketing list.
From time to time Molliwell may prepare and distribute to members and the general public information bulletins on matters of concern or safety. We do not regard these bulletins as marketing or promotional materials and reserve the right to distribute such items to members in the public interest.
Keeping Your Information Up to Date
We will do our best to keep your personal information accurate, complete and up to date. You can help us with this by advising us if you believe that any of the information we hold is incomplete or inaccurate.
For more information concerning privacy, please contact us.